As a company deeply rooted in the astonishing mountain region of the Alps
and producing goods for the everyday outdoor experience,
we do not only base our brand but our entire way of living on
nature as main source of life, belonging and passion.
In order to minimize our company’s impact on
the environment and establish a more ecologically compatible business model, we are taking action
to implement sustainable processes in the entire chain of sourcing, manufacturing and distributing Reusch gloves.
QUALITY
We consider the product quality and longevity as an important factor for sustainability. Thanks to the know-how and expertise we have gained as glove makers since the foundation of our company 86 years ago, and by collaborating with specialized and long-term manufacturing partners, we achieve an outstanding workmanship and quality of our products, resulting in long-lasting goods and a minimal claim-rate.
RECYCLE
25% of all glove models in the collection contain post-consumer recycled (PCR) ingredients.
Polybags used for the packaging consist of 100% recycled material.
PFC REDUCTION
We are determined to progressively eliminate DWR treatments including long-chain fluorocarbon compounds (PFCs).
10% of all glove models in the collection are made with PFC-free C0 DWR treatments, with the aim to further increase this percentage in the future.
Our R-TEX® XT insert is PFC-free.
WATER & ENERGY CONSUMPTION
By applying the special Dope Dyed technology we avoid any water consumption in the dyeing process of 44 SKUs in our collection and aim to further increase this percentage in the future.
Thanks to improved logistics and intense production planning we manage to almost completely eliminate airfreight shipments of our goods and with it reduce CO2 emissions.
REPAIR SERVICE
for products of the Reusch mo:re line
In order to use the repair service for gloves of the Reusch mo:re line, the product must be registered within 30 days after purchase on the provided website reusch.com/more. Upon completion of the registration, the customer will receive a registration confirmation and identification number by e-mail.
The repair service of registered products can be requested by e-mail to service@reusch.com. Besides the identification number of the product, the e-mail must contain a description and photo documentation that help us clearly identifying the product defect.
Based on these photos and explanations, Reusch will propose the customer a solution to restore the full functionality of the product.
With the help of professional partners we are happy to repair small signs of wear and tear that have occurred during appropriate use, so that the product can continue to be used to its full extent and for many more ski days. In case it might not be possible to repair the product, Reusch will provide the customer with an alternative solution.
In order to claim a repair, the product must be sent to one of the three Reusch offices in Reutlingen, Bolzano or Milan. Reusch will return the repaired product to the customer at its own expense.
The repair of registered products is provided free of charge for the customer, and can be requested within 5 years after registration of the product.
In order to guarantee the customer the best and most suitable solution, we strive to examine each repair request individually.
REPAIR SERVICE
for products of the Reusch mo:re line
In order to use the repair service for gloves of the Reusch mo:re line, the product must be registered within 30 days after purchase on the provided website reusch.com/more. Upon completion of the registration, the customer will receive a registration confirmation and identification number by e-mail.
The repair service of registered products can be requested by e-mail to service@reusch.com. Besides the identification number of the product, the e-mail must contain a description and photo documentation that help us clearly identifying the product defect.
Based on these photos and explanations, Reusch will propose the customer a solution to restore the full functionality of the product.
With the help of professional partners we are happy to repair small signs of wear and tear that have occurred during appropriate use, so that the product can continue to be used to its full extent and for many more ski days. In case it might not be possible to repair the product, Reusch will provide the customer with an alternative solution.
In order to claim a repair, the product must be sent to one of the three Reusch offices in Reutlingen, Bolzano or Milan. Reusch will return the repaired product to the customer at its own expense.
The repair of registered products is provided free of charge for the customer, and can be requested within 5 years after registration of the product.
In order to guarantee the customer the best and most suitable solution, we strive to examine each repair request individually.
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